MyBus will pick you up and drop you off as close as possible to your destination. All vehicles are low-floor and wheelchair friendly. The driver will give assistance to board the bus from the pavement. However the driver is unable to provide assistance from your home to the bus.
Monday (all day), Tuesday (morning), Friday (afternoon) are currently the best times to request a booking as these days and times are quieter than usual. Wednesday (all day) and Thursday (all day) are exceptionally busy and your request may not be met.
Booking a MyBus journey
You can book a MyBus either via our website or by phone. Booking online gives you the freedom to book at any time and gives you the flexibility to request bookings up to 28 days in advance. Alternatively, journey requests can be made by calling the MyBus team on 0345 128 4025.
MyBus Customer Feedback
Fares
Normal bus service fares apply and can be checked at the time of booking.
National Entitlement Card, ZoneCards and day tickets are all valid.
MyBus Services
Service
Area served
Phone number
Booking hours
Service
M1
Area served Phone number
0345 128 4023
Booking hours
09:00 – 15:00
Service
M10
Area served Phone number
0345 125 9811
Booking hours
09:00 – 15:00
Service
M11
Area served Phone number
0345 125 9812
Booking hours
09:30 – 15:00
Service
M12
Area served Phone number
0345 125 9813
Booking hours
11:00 – 15:00
Service
M13
Area served Phone number
0345 125 9814
Booking hours
11:00 – 15:00
Service
M14
Area served Phone number
0345 125 9952
Booking hours
09:00 – 15:00
Service
M15
Area served Phone number
0345 125 9953
Booking hours
10:30 – 15:00
Service
M18
Area served Phone number
0345 125 9954
Booking hours
11:00 – 15:00
Service
M19
Area served Phone number
0345 125 9956
Booking hours
11:15 – 15:00
Service
M22
Area served Phone number
0345 125 9958
Booking hours
09:00 – 15:00
Service
M32
Area served Phone number
0345 125 9958
Booking hours
09:00 – 15:00
Service
M42
Area served Phone number
0345 125 9958
Booking hours
09:00 – 15:00
Service
M45
Area served Phone number
0345 125 9807
Booking hours
09:45 – 15:00
Service
M65
Area served Phone number
0345 125 9807
Booking hours
09:45 – 15:00
Service
M85
Area served Phone number
0345 125 9807
Booking hours
09:45 – 15:00
Service
M90
Area served Phone number
0345 125 9957
Booking hours
09:00 – 15:00
Service
M91
Area served Phone number
0345 125 9774
Booking hours
08:45 – 15:00
Service
M92
Area served Phone number
0345 125 9804
Booking hours
09:00 – 15:00
Service
M93
Area served Phone number
0345 125 9805
Booking hours
10:15 – 15:00
Service
M94
Area served Phone number
0345 125 9806
Booking hours
09:30 – 15:00
Service
M96
Area served Phone number
0345 125 9808
Booking hours
09:00 – 15:00
Service
M98
Area served Phone number
0345 125 9809
Booking hours
11:15 – 15:00
Service
M99
Area served Phone number
0345 125 9810
Booking hours
11:15 – 15:00
Service
R300
Area served Phone number
0345 128 4023
Booking hours
09:00 – 15:00
Service
R400
Area served Phone number
0345 123 5048
Booking hours
09:00 – 15:00
Service
R500
Area served Phone number
0345 128 4036
Booking hours
09:00 – 15:00
Service
R600
Area served Phone number
0345 128 4037
Booking hours
09:00 – 15:00
Service
R700
Area served Phone number
0345 123 5656
Booking hours
09:00 – 15:00
Service
R800
Area served Phone number
0345 123 5047
Booking hours
09:00 – 15:00
Service
R850
Area served Phone number
0345 128 4037
Booking hours
09:00 – 15:00
Service
R900
Area served Phone number
0345 123 5046
Booking hours
09:45 – 15:00
Service
R950
Area served Phone number
0345 123 5656
Booking hours
09:00 – 15:00
Service
R965
Area served Phone number
0345 123 5048
Booking hours
09:00 – 15:00
More information
Avoid queue times and book online 24/7.
Alternatively, call 0345 128 4025. Lines close at 3pm.
For more information, download the MyBus leaflet PDF (1.8MB)
To speed up the registration process, you can complete, and submit the MyBus registration form. (PDF, 630kb)
Please see our PassWeb user guide for support when using our online booking system (301kb).
View our MyBus Guide to help answer your frequently asked questions.