Have a Smartcard related question? Our Smartcard team is here to help.
E-mail: [email protected]
Address: Buchanan Bus Station, 10 Killermont Street, Glasgow, G2 3NW.
Telephone: 0141 333 3211
NB: When corresponding with us, please quote your date of birth, address, postcode, and current/most recently issued card number.
Opening times: Monday to Friday - 09.00 to 13.00.
*The in-person booth is temporarily closed, in the first instance please contact us by telephone, email or post
The Travel Card Unit is closed on public holidays.
For property lost on a bus or coach, please contact the relevant operator.
All items lost/found (with the exclusion of perishable items) are sent to the Custodiers Department (Police Scotland):
Support with Home to School Transport enquiries.
Get in touch with one of our Communications team.
Including reporting bus shelter damage and requests for new bus shelters, relocations, removals.
Email [email protected]
Information and guidance for those undertaking engineering works near Subway sites.
Get in touch with our Engineering team
Our responsibilities and treatment of information
Need to know more about SPT?
Find out more about SPT
What we are doing
Infrastructure and building projects, including Subway Modernisation.Find out more
Standards & responsibility
How SPT is run, including our corporate governance manual and policies on freedom of information and the environment.Find out more
SPT’s remit and scope, including Glasgow’s Subway, subsidised bus services and ticketing.Find out more
History & background
The political background of SPT and previous incarnations.Find out more
SPT Head Office Details
Monday: 08:30 – 16:45
Tuesday: 08:30 – 16:45
Wednesday: 08:30 – 16:45
Thursday: 08:30 – 16:45
Friday: 08:30 – 16:00