MySPT is an online customer portal available 24/7.

It provides access to services provided by SPT.

If you create an account, you can apply for and submit enquiries regarding the National Entitlement Card (NEC) and apply to register for the MyBus Service.

Creating an account allows you to manage and track your enquiries.

To create a customer account, visit MySPT, click register and then enter your email address and a password.

You will then be sent a link to activate your account, once received simply log back in, create your profile and your details will then be stored.

MySPT National Entitlement Card (NEC) Enquiry Form

This form can be used to:

• Make a first-time application for an Older Person (60+), Disabled, Disabled +1, Visual or a Visual +1 NEC.
• Renew a Disabled, Disabled +1, Visual or a Visual +1 NEC if it is about to/ or has expired.
• Replace an Older Person (60+) or a Disabled, Disabled +1, Visual or Visual +1 NEC if lost, faulty/ damaged or stolen.
• To update or renew ferry entitlement to an NEC.
• Update your personal details such as name, address or contact information.
• Update the photo on an NEC or the entitlement of an NEC.

MySPT MyBus Enquiry Form

This form can be used to:

• Apply to register for the MyBus service in your local area.

We will continue to review what SPT services can be added to the MYSPT portal.

You can reset your own password.

Log into your account at MySPT.

Your username is displayed in the top right-hand corner.

Select change my password.

Enter your email address and you will be emailed a link to reset your password.  

Yes you can still create an account with your details. The form will ask if you are supporting someone.

SPT Contact Centre Agents are available to speak to by calling 0141 333 3211 between 09:00 – 13:00, Monday to Friday.

SPT Contact Centre agents are here support if you require additional help by calling 0345 128 4025. Lines are open 09:00 - 16:45, Monday to Friday.