Tickets: ZoneCard

Renew Online

The ZoneCard is a flexible season ticket for unlimited* travel by ScotRail, Subway, most buses, and some ferries in the Strathclyde region. ZoneCard may be used wherever you see the ZoneCard logo.

To buy a ZoneCard go to any ticket office or staffed ScotRail station with a passport-sized photo of yourself and select the zones you want to travel in.

Please note outlets may be closed, or may have revised opening hours, due to the COVID-19 pandemic; however, ZoneCard tickets are still available for purchase at any staffed ScotRail station. For details of your nearest station, please visit www.scotrail.co.uk/plan-your-journey/stations-and-facilities
Please note that as from 1 October 2020 ScotRail will no longer accept cheques.

Whilst we have included all information below, if you have any specific questions please contact our ZoneCard team.

* Except for First Glasgow and Stagecoach night bus services, the First Glasgow U1 (UWS Link) service, premium services or tours, and TransPennine Express rail services.
Download ZoneCard map [PDF, 433KB]

Pricing

 

Adult

This table contains details of the adult prices for SPT’s ZoneCard for 1, 4 or 10 weeks or 1 year. Each row gives the prices for a certain number of zones, starting with 2 zones and finishing with all zones.
Number of zones 1 week 4 weeks 10 weeks Annual (52 weeks)
2 £20.90 £75.20 £178.00 £815.00
3 £27.60 £99.40 £235.00 £1,076.00
4 £32.90 £118.40 £280.00 £1,283.00
5 £37.10 £133.60 £315.00 £1,447.00
6 £42.30 £152.30 £360.00 £1,650.00
7 £47.50 £171.00 £404.00 £1,853.00
8 £51.80 £186.50 £440.00 £2,020.00
9 £57.00 £205.20 £485.00 £2,223.00
10 £60.40 £217.40 £513.00 £2,356.00
11 £65.50 £235.80 £557.00 £2,555.00
12 £70.70 £254.50 £601.00 £2,757.00
All (valid in all zones) £75.10 £270.40 £638.00 £2,929.00

Child

This table contains details of the child prices for SPT’s ZoneCard for 1 or 4 weeks. Each row gives the prices for a certain number of zones, starting with 2 zones and finishing with all zones.
Number of zones 1 week 4 weeks
2 £12.50 £45.00
3 £16.70 £59.40
4 £19.90 £69.90
5 £22.60 £79.90
All (valid in all zones) £25.90 £92.00

Operators

This table gives the telephone enquiry number for rail operators participating in the ZoneCard scheme
Rail operators Telephone enquiries
ScotRail 03457 48 49 50
Subway 0141 333 3159

 

This table gives the telephone enquiry number for bus operators participating in the ZoneCard scheme.
Bus operators Telephone enquiries
A & J Ballantyne 01698 833809
Avondale Coaches 0141 952 2727
Colchri Ltd 0141 887 7888
Community Transport Glasgow 0141 778 2042
Craig’s of Cumbernauld 01236 732152
Dunn’s of Port Glasgow 01475 785988
First Glasgow 0345 646 0707
First Midland Bluebird 0345 646 0707
First West Lothian 0345 646 0707
Garelochhead Coaches 01436 810200
G D Coaches 01698 291 460
Gibson Direct Ltd 0141 886 7772
Glasgow Citybus 0141 954 2255
JMB Travel 01698 386030
Key Coaches 01505 358589
Liddell’s Coaches 01290 424300
McColl’s Travel 01389 754321
McGill’s Bus Service 03330 16 61 62
McNairn’s Coaches Ltd 01236 441188
Millport Motors Ltd (service 578A only) 01475 530555
Shuttle Buses Ltd. 01294 550757
Stagecoach East Scotland 01383 660880
Stagecoach West Scotland 01292 613700
Stuart’s Coaches Ltd 01555 773533
Whitelaws Coaches Ltd. 01698 792800
Wilson’s Buses 01475 711536
Wilson’s of Rhu Ltd 01436 820300
This table gives the telephone enquiry number for ferry operators participating in the ZoneCard scheme.
Ferry operators Telephone enquiries
CalMac Ferries Ltd (Kilcreggan Ferry) 0800 066 5000
Clydelink (Renfrew Ferry) 0141 370 3433

Please note: call costs from landlines and mobiles may vary, please check with your phone company for more information.

Buy/Renew

Buy

If you don’t have a ZoneCard, simply go to one of the outlets listed below with a passport-sized photo of yourself. Proof of date of birth is needed for children under 16 years of age.

Please note outlets may be closed, or may have revised opening hours, due to the COVID-19 pandemic. Contact zonecardsales@spt.co.uk for information on your closest sales outlet.

This table contains details of where you can renew your ZoneCard in each of the zones.
Zone Outlet
various Staffed ScotRail Stations
It is likely a ScotRail station may be your closest option for buying a ZoneCard. For details of your nearest station, please visit www.scotrail.co.uk/plan-your-journey/stations-and-facilities
Please note that as from 1 October 2020 ScotRail will no longer accept cheques.
A1 Stagecoach Ayr Bus Station, Sandgate, Ayr, KA7 1DD
(Currently closed due to COVID-19 pandemic)
G1/G2 Citylink Ticket Office, Buchanan Bus Station, Killermont Street, Glasgow, G2 3NW
(Currently closed due to COVID-19 pandemic)
H2 East Kilbride Ticket Office, East Kilbride Bus Station G74 1JT
(Currently closed due to COVID-19 pandemic)
H8 Whitelaws Coaches Ltd, Lochpark Industrial Estate, Stonehouse, ML9 3LS
K1 Stagecoach Kilmarnock Bus Station, 20-30 Green Street, Kilmarnock, KA1 1JU
(Currently closed due to COVID-19 pandemic)
K4 Stagecoach Irvine Travel Shop, 71 High Street, Irvine, KA12 0AL
(Currently closed due to COVID-19 pandemic)

Renew

If you already have a ZoneCard you can renew easily online or alternatively, you can renew for a one or four week period at the following local retail outlets (subject to availability).

Please note outlets may be closed, or may have revised opening hours, due to the COVID-19 pandemic.

This table contains details of where you can renew your ZoneCard in each of the zones.
Zone Outlet
ALL Renew online
various Staffed ScotRail Stations
It is likely a ScotRail station may be your closest option for renewing a ZoneCard. For details of your nearest station, please visit www.scotrail.co.uk/plan-your-journey/stations-and-facilities
Please note that as from 1 October 2020 ScotRail will no longer accept cheques.
A1 Stagecoach Ayr Bus Station, Sandgate, Ayr, KA7 1DD
(Currently closed due to COVID-19 pandemic)
G1 Auds’n’Ends, 1350 Duke Street, Parkhead, Glasgow, G31 5QG
G2 Taj Newsagent, 426 Paisley Road West, Glasgow, G51 1BE
G1/G2 Citylink Ticket Office, Buchanan Bus Station, Killermont Street, Glasgow, G2 3NW
(Currently closed due to COVID-19 pandemic)
G3 Shopsmart, 1506 Paisley Road West, Cardonald, Glasgow, G52 1SP
H2 East Kilbride Ticket Office, East Kilbride Bus Station G74 1JT
(Currently closed due to COVID-19 pandemic)
H6 Kirk’s Store, 17 London Street, Larkhall, ML9 1AQ
H8 Whitelaws Coaches Ltd, Lochpark Industrial Estate, Stonehouse, ML9 3LS
H8 Craig’s Newsagents, 1-5 Common Green, Strathaven, ML10 6AH
K1 Stagecoach Kilmarnock Bus Station, 20-30 Green Street, Kilmarnock, KA1 1JU
(Currently closed due to COVID-19 pandemic)
K4 Stagecoach Irvine Travel Shop, 71 High Street, Irvine, KA12 0AL
(Currently closed due to COVID-19 pandemic)
R1 McColl’s, Unit 39 Paisley Centre, 23 High Street, Paisley, PA1 2AF
R3 Spar, 194-198 Paisley Road, Renfrew, PA4 8DS

Employer Accounts

Employer accounts for annual ZoneCards

SPT offers Employer Accounts for the purchase of annual ZoneCards. (Please note shorter validity ZoneCards are not eligible for this scheme).

This enables employers to purchase annual ZoneCards on behalf of their staff, to be repaid through agreed salary deductions (not salary sacrifice).

If you are interested in this, please speak to your employer in the first instance. To discuss Employer Accounts, your Employer should contact
smartcard-enquiries@spt.co.uk

FAQ

When is the ZoneCard valid?

ZoneCard is valid from Sunday to Saturday and can be renewed from the Thursday preceding the expiry date on your ticket.

If you do not have a current ZoneCard, you can buy one on the Saturday prior to its validity. Please note the ticket will not be valid for use until the following day.

How does the ZoneCard work?

The ZoneCard map shows the area covered. For example, Kilmarnock is in Zone K1 and Ayr is in Zone A1. Simply select the zones you need to travel through – the minimum number of zones you can buy is two – and you can enjoy unlimited travel with participating operators.

If you hold a valid ticket for either G1 or G2, you are also able to travel within the shaded city centre area – see shaded area of enlarged map of areas G1 and G2 – and on the Subway system. If you hold a valid ticket for either G1 or G2 and wish to travel in an outer Glasgow zone (G3 to G8) a minimum of three zones is required. If you possess three Glasgow zones, you will have the freedom to travel in all Glasgow zones (G1 to G8).

How do I use my ZoneCard on the Glasgow Subway?

The ZoneCard is easy to use within the Subway. Simply place your ZoneCard against the orange panel on the ticket barrier. To make your ZoneCard ‘Smart’, bring your existing photo ID to any Subway ticket office for validation. Your ZoneCard must be revalidated at a ticket office every time it is renewed.

Conditions of Purchase

Please see conditions of purchase prior to buying your ticket.

ZoneCard Travel Diary: Voucher and Prize Draw

Terms and conditions for the Travel Diary voucher and prize draw.

Refunds

We cannot give a refund or replacement for a lost or stolen ZoneCard, therefore insurance is recommended.

If you no longer require your ZoneCard, we can refund the remaining validity – please note we can only provide a refund for remaining whole weeks from the point that you contact us and provide the information described below. Refunds will be subject to an administration charge of £3.00.

Please note no refunds are given on weekly tickets.

Please also note the ZoneCard conditions of purchase.

Refunds are currently being processed by SPT staff who are working from home, and as a result some of the refund processes have changed.

Please do not post in your ticket for a refund, instead you should follow the steps below.

1)            Take a picture of your valid ZoneCard ticket in its current state where both parts are clearly visible (the upper photocard part, and the lower travel portion). We must be able to see the photo I.D. reference number in both parts of your ZoneCard ticket.

2)            Now take a picture of the travel portion of your ticket (the lower part) after it has been destroyed. You can cut your ticket into smaller pieces thus rendering it void.

3)            Please send these “before and after” pictures to the following email address: zonecardsales@spt.co.uk

4)        Please include your Sort Code and Account number in your email as you will now receive your refund through a BACS transfer to your bank account. Due to current working-from-home arrangements we are unable to issue cheques.

**Please double check that your bank account details are correct.**

Please also include your name and address and a short statement as to why you are requesting a refund.

If your ticket was purchased as part of a salary sacrifice arrangement please let us know, as the refund must be paid back to your employer.

Tickets must have full weeks left in order to receive a refund. Please note the ZoneCard week is from Sunday to Saturday.

If your query relates to a ScotRail season ticket please contact ScotRail directly here: https://www.scotrail.co.uk/plan-your-journey/refunds

Enquiries

If you have a ZoneCard enquiry please telephone 0141 333 3758 (Mon – Fri 9am to 4pm) or email zonecard@spt.co.uk.