Cookies

This website is operated by Strathclyde Partnership for Transport (“SPT”, “we”, “us”, “our”).

This Notice describes how we use cookies and similar technologies on our website, and how you can manage them.

By consenting to this cookie notice, you agree that we can distinguish you from other users of our website for the purposes set out below. This helps us provide you with good user experience, tailored content and interest-based adverts. For example, we can recognise and remember important information that will make it more comfortable for you to browse our website such as preferred settings.

What are Cookies and simialr technologies

A cookie is a small file of letters and numbers that we store via your browser on the hard drive of your computer or mobile device.There are three main types of cookies:

  • Session cookies: specific to a particular visit and limited to sending session identifiers (random numbers generated by the server) so you don’t have to re-enter information when you navigate to a new page or check out. Session cookies are not permanently stored on your device and are deleted when the browser closes;
  • Persistent cookies: record information about your preferences and are stored in your browser cache or mobile device;
  • Third party cookies: placed by someone other than us, with our permission, which may gather data across multiple websites or sessions.

We use cookies for the following five purposes:

Type of Cookie Purpose of Cookie
Strictly necessary These cookies are essential for you to browse our Website and use its features. The information collected relates to the operation of the Website (e.g. website scripting language and security tokens) and enables us to provide you with the service you have requested.
Functionality These cookies remember the choices you have made, for example the country you visit our Website from, your language and any changes you have made to text size and other parts of the web pages that you can customise to improve your user experience and to make your visits more tailored and enjoyable. The information these cookies collect may be anonymised and cannot be used to track your browsing activity on other websites.
Performance/analytics These cookies collect information on how users use our Website, for example which pages you visit most often, whether you receive any error messages and how you arrived at our website. Information collected by these cookies is used only to improve your use of our Website. These cookies are sometimes placed by third party providers of web traffic and analysis services.
Targeting or advertising These cookies collect information about your browsing habits and inferred interests to make advertising more relevant to you. They are also used to limit the number of times you see an advert as well as to measure the effectiveness of an advertising campaign. These cookies are usually placed by third party advertising networks. They remember the other websites you visit and this information is shared with third party organisations, for example advertisers.
Social Media These cookies allow users to share our website content on social media such as Facebook and Twitter. These cookies are not within our control. Please refer to the respective privacy policies of the social media providers for how their cookies work.

We may also automatically collect and store certain information about your interaction with our Website including IP address, browser type, internet service provider, referring/exit pages, operating system, date/time stamps and related data.

Other technologies

In addition to cookies, we use some other similar technologies as follows:

  • Web Beacons: small graphic images included on our website or emails or those of third parties to provide analytics information
  • Social widgets: buttons or icons provided by third party social media networks which may collect browsing data and will be received by the third party and are controlled by the third party
  • SDKs: these are mobile application third party software development kits used in our apps. They enable us to collect information about app activity and the device it runs on.
  • Local shared objects: these are sometimes called flash cookies and can be stored on your browser. They are used to maintain preferences and usage records.
Cookies we use
Name of Cookie Why we use it Expiration
_utma Strictly Necessary
This cookie tracks via a randomly generated number whether a visitor has been to the site before.
2 years
_utmb Strictly Necessary
This cookie tracks via a randomly generated number when a visitor arrives at the site.
30 minutes
_utmc Strictly Necessary
This cookie tracks via a randomly generated number when a visitor arrives.
End of session
_utmz Strictly Necessary
This cookie tracks via a randomly generated number and descriptive text how a visitor arrived at the website (i.e. by search or via a link) and where in the world they were.
6 months
Third party cookies
Name of cookie Why it is used Company Expiration User Controls
Facebook (Custom Audience) Marketing/social media functionality Facebook 1 year How to adjust Facebook Ads
Google Analytics/ Google Ads Marketing/social media functionality Google 1 year How Google uses cookies in advertising
Google Ads Settings
Controlling Google Ads
Google Analytics op-out
Hotjar Marketing/social media functionality Hotjar 1 year Hotjar Opt Out
Twitter Ads Marketing/social media functionality Twitter 1 year Twitter’s cookie policy
Instagram Marketing/social media functionality Instagram 1 year Instagram’s cookie policy
Other similar technologies used in our apps
Name Why we use it
Log files Our web server maintains a history of page requests. This includes information about a visitor’s IP address, request date and time, page requested, HTTP code, bytes served, user agent, and referrer. None of this is linked to personally identifiable information.

You acknowledge that where we allow third parties identified above to drop cookies, we have no control over those cookies or the data generated. Please refer to the third party’s privacy policy for information on what information they collect and how they use it.

Disclosure to Third Parties
We do not share information about visitors to third party companies for marketing purposes.
Refusing or deleting cookies

Most internet browsers are set up by default to accept cookies. However if you want to refuse or delete them (or similar technologies) please refer to the help and support area on your browser for instructions on how to block or delete cookies (for example: Internet Explorer, Google Chrome, Mozilla Firefox and Safari). Please note you may not be able to take advantage of all the features of our Website, including certain personalised features, if you delete or refuse cookies.For more information on managing cookies, please go to www.allaboutcookies.org

If you are a resident in the EU
For more information on managing cookies, please visit www.youronlinechoices.eu which has further information about behavioral advertising and online privacy.
Changes to cookie notice

This Cookie Notice may be updated from time to time, so check back here regularly to find out more. Your continued use of the site will mean that you accept those updates.If we change anything important about this Cookie Notice we will notify you through a pop-up on our website for a reasonable length of time prior to and following the change. You may review the Cookie Notice by visiting the Website and clicking on the “Cookies” link.

This Cookie Notice last updated on 10th May 2019.

Your personal information
SPT takes your privacy seriously. We always aim to follow the guidance provided by the Information Commissioner and to comply with the Data Protection Act (2018). For more information on how SPT processes and protects your personal data please click here.