What we’re doing
Glasgow Subway modernisation plan continues at a rapid pace. The refurbishment of our flagship station at St Enoch is now complete and we are delighted with passenger response to the new look. The new glass canopies at both entrances to the station are a welcome addition to St Enoch’s square.
St Enoch’s is one of the biggest and busiest of our 15 stations; serving almost two million passengers per year.
The stunning new glass canopy at both the north and south entrances have been welcomed by passengers and this new look has helped enhance the St Enoch square area.
St Enoch now joins Hillhead, Partick, Ibrox, and Kelvinhall as our completed refurbished stations.
Refurbishment works at Buchanan Street and Govan now well underway; both important interchange stations.
- The Glasgow Subway carries 13 million passengers each year, and is currently undergoing its biggest modernisation programme in more than 30 years.
- The full scale upgrade will ensure that the highest quality of service is delivered to the 40,000 who use the Subway every day.
- The Glasgow Subway is 119-years-old and is the third oldest underground system in the world behind London and Budapest.
- A £288 million funding package for the work is being supported by the Scottish Government and rebuilding work is happening right across the network.
Rolling Stock, Signalling and Control Systems
New trains and state of the art technology
With a significant budget committed, big changes are underway. Vital elements of the Subway – the train fleet, signalling equipment and control systems – are being replaced and upgraded.
New driverless trains will replace the aging fleet, which has been in use since the 1970s. As our Subway trains and tunnels are smaller than other underground railway systems throughout the world, bespoke trains will be designed for operation within the unique size of the Subway.
Screen gates will be installed at platform level to maximise passenger safety and the Subway’s signalling equipment, control systems and control centre will be completely revamped.
The Subway’s control centre operates 24 hours a day, seven days a week. Introducing the latest technology available will ensure that this crucial operational component of the Subway runs as effectively and efficiently as it can.
New look stations and better accessibility
Improving safety, accessibility and customer service
We want our stations to offer a modern, welcoming environment for passengers.
Key improvements to accessibility, safety and information provision are being introduced.
There are tactile maps at key stations to assist those with visual impairment and all ticket offices have induction loops for customers with hearing difficulties.
Intuitive way finding has been introduced supplemented with specific signage at picture rail height with both written and icon graphics to assist non-English speakers and those with learning difficulties.
All station stairways have now got 30-point colour contrast stair nosings to assist passengers with visual impairment, and additionally there are corduroy tactile strips at top and bottom of each staircase to assist visually impaired passengers locate stairs. We also have double height handrails, which are non-reflective and not “cold to touch” to assist passengers with mobility impairment and also for children.
This work has led to SPT becoming the first transport organisation in Scotland to have attained Royal National Institute for the Blind (RNIB) accreditation for pan-disability, not just sight-related challenges.
Lifts are being installed at two stations – St Enoch and Govan – the first of their kind in the network and UK market leader Otis has begun replacing all 28 escalators throughout the system. That complex work is a challenging aspect of our station improvement plan and is successfully underway.
Public art also features in stations with two big name artists currently on display at Hillhead and Kelvinhall.
Progress to date
- Five stations now modernised.
- New glass canopy installed at both entrances to St Enoch – the flagship city centre station.
- Work has already started on Buchanan Street and Govan stations.
- 22 out of 28 new escalators installed.
Improving tunnels, tracks and water management
The River Clyde has played an important role in transport history. Given its proximity to Subway stations – and that tunnels vary in depth between seven and 115 feet below the Clyde’s high water level – potential water ingress is continually monitored.
Work is ongoing to repair tunnel lining, improve water sealing and drainage with upgraded pumping equipment.
Innovative draining systems are being developed within the unique specifications of our Subway, too. When installed, this technology will automatically control and collect any unwanted water across the network.
A Glasgow Caledonian University (GCU) team is also working with us to transform ingress water in the Subway into a sustainable heat source.
Progress to date
- Contracts for traction power cable replacement substantially complete.
- Tunnel pumping station upgrade of sub surface pumps, pipework, control panels and cabling to modern standards for 21 pumping stations within the Subway system.
- Six pumping stations have been upgraded and works at another four sites are currently on-going.
- Tunnel lining contract awarded and addressing priority areas of the Subway system. All in all this will improve ten of the tunnel sections within a two-year period.
Reusable electronic tickets
Reusable plastic Subway Smartcards were introduced in autumn 2013 replacing paper magnetic strip tickets. Passengers can add credit and Subway travel products to their Smartcards at self-serve machines and station ticket offices across all 15 Subway stations; and very soon, online.
This technology provides more flexible travel by offering customers the benefits of a contactless, paperless, system. A key aspect of the introduction of Smartcards is the need for the new technology to be ITSO-compliant (ITSO is the national specification, or industry standard, for Smart ticketing). It will enable the Subway Smartcard to be used seamlessly between different transport modes (such as bus, train and ferry) and in future to buy other everyday items such as coffee and cake.
Progress to date
- More than 100,000 customers now using Smart technology to access the Subway.
- Smart Park and Ride implemented at Bridge Street, Shields Road and Kelvinbridge stations.
We aim to do as much work as possible at night when the Subway is closed but we may need longer for large projects when we must move in lots of heavy equipment. On Sunday – when there are fewer customers travelling and when the Subway shuts earlier – is often still the best time for us to work. It gives us a lot more uninterrupted hours for contractors to progress modernisation work.
New ways of working, including the latest engineering techniques, help as we try to keep disruption to a minimum. We will always ensure that customers are informed of any work which could impact on their day to day Subway journey.
Station: Buchanan Street
Works: Station modernisation and new moving walkway install
Dates: March 2015 to December 2015
Changes: Dundas Street entrance shut from Monday 4 May. Please use Buchanan Street.
Works: Govan Bus Station redevelopment
Dates: 31 May 2015 to August 2016
Changes: Existing stances will be relocated.
Works: Modernisation works
Changes: No footpath access to Golspie street. Alternative route in place during modernisation works.
Works: Advanced modernisation works
Dates: January 2015 to October 2015
Changes: Temporary surfaces on walls and floor on lower concourse
Dates: May 2015 to September 2015
Changes: Limited escalator access on outer circle from 18 May until further notice.
Station: St Enoch
Works: Howard Street entrance closure
Dates: February 2015 to August 2015
Changes: Howard Street entrance may be closed at certain times of the day – please use Argyle Street entrance.
Essential renewal work planned end of June 2016
Subway and Bus station redevelopments.
Dundas Street entrance closed from Monday 4 May.
Strathclyde Partnership for Transport has committed just over £500,000 for the renovation of essential technical elements of 41 Subway cars during the next two years.
Station refurbishment update
July 2011Work begins at Hillhead in Glasgow’s West End. Hillhead is the flagship station for the entire Modernisation project and includes a detailed public mural by renowned Scottish Artist Alasdair Gray.
January 2012Work to replace all 28 escalators on the system begins. A £5.6 million contract was awarded to Otis to replace existing escalators in place since the 1970s.
March 2012The Scottish Government pledge £246 million capital funding towards Subway Modernisation.
June 2012A £1.2 million upgrade is confirmed for Partick Station, a vital transport hub for the region connecting with rail and bus transport links.
September 2012Flagship station Hillhead is officially opened by Deputy First Minister Nicola Sturgeon.
October 2012Work at Partick Subway station begins. The Subway platform level is to be transformed reflecting the modern design in place at Hillhead.
December 2012Contracts for works at Kelvinhall and Ibrox are awarded. Both stations will be modernised in time for Glasgow 2014 given their immediate proximity to two key Games venues.
April 2013Partick station modernisation complete. Improvements include the replacement of all flooring, walls and ceilings; better signage and energy-efficient lighting.
May 2013Ibrox and Kelvinhall stations are next to undergo modernisation treatment with works now underway. Temporary entrances are built to keep disruption to a minimum during building work.
June 2013The installation of new ticket gates and ticket vending machines at stations begins as we prepare for the introduction of new smart 'tap in, tap out' style tickets.
October 2013The Subway Smartcard, a reusable ticket, is issued to customers. Passengers are invited to 'go smart' and register for a free, reusable card, which is set to revolutionise travel on Glasgow's Subway.
January 2014Ibrox station – the first in the south of Glasgow to be revamped – is officially opened by Deputy First Minister Nicola Sturgeon. Ms Sturgeon also tries out her own Subway Smartcard for the first time.
February 2014Construction begins at first city centre station. St Enoch, the busiest station on the network, will also be the first to have a lift installed. Work in areas of the concourse and platform will be completed in advance of the Commonwealth Games.
March 201420,000 plus customers now signed up for Smartcard technology.
April 2014Kelvinhall station refurbishment complete. New ticket office; way-finding; hearing loops and tactile paving in place; and public art by Glasgow musician and artist Paul Buchanan.
May 2014Construction of new staff offices at the Subway depot in Govan begins. The offices offer modern open plan working facilities.
July 2014Phase one of St Enoch station's £5.3 million renovation is complete. The city centre station which serves almost two million residents and visitors per year, has a brand new station office combined with a travel centre now in place.
September 2014Architects appointed to lead on designs for Bridge Street, Cessnock, Kelvinbridge and Shields Road stations.
October 2014New staff accommodation at Broomloan completed and staff relocated to new facility.
November 2014Street level escalators at St Enoch installed using new methodology – minimising disruption time.
December 2014Installation of new glass canopy at St Enoch Argyle Street entrance completed.
May 2015Works begin at Buchanan Street Subway to modernise the station, including a new southern canopy to match the existing northern canopy.
June 2015Works begin at Govan Subway and Bus Station with extensive work to the station exterior and bus interchange designed to improve and enhance the customer experience.
August 2015Refurbishment of flagship city centre St Enoch Subway Station completed including the installation of lifts.
October 2015More than 100,000 customers now using Smart technology to access the Subway.
Smart Park and Ride in place at Bridge Street, Shields Road and Kelvinbridge stations.