2 November 2007
Shields Road car park - a successful year
User numbers rise as car park proves a big hit
Shields Road multi-storey car park celebrated its first birthday with the news that user numbers at the facility have almost doubled.
And the latest research, carried out by MRUK Research, shows that customer satisfaction levels are at 90%.
Figures show that, between October 2006 and October 2007, 160,304 cars were parked at Shields Road car park. The figure for the whole of 2006 was almost half that – 88,079 cars.
The survey also asked how the public perceived the car park's facilities. These included:
- Presence of CCTV cameras (74% of people asked rated this as very good/good)
- Lighting throughout parking areas (90% very good/good)
- Helpfulness of staff (60% very good/good)
- Provision of signs (77% very good/good)
- Overall security (89% very good/good)
- Size of parking spaces (95% very good/good)
- Cleanliness of car park (92% very good/good)
- Condition of car park (93% very good/good)
The market research shows that more women (58%) use the car park than men (42%), and that 68% of users work full-time. Most (64%) arrive at the car park between 7 and 10am.
81% of those questioned said their final Subway destination from Shields Road would be either Buchanan Street or St Enoch and most people said they used the car park mainly for work, shopping or leisure.
91% agreed that the new multi-storey facility – which was opened by SPT and Glasgow City Council last October – was an improvement on the previous parking facility at Shields Road.
Assistant Chief Executive of SPT, Gordon Maclennan said: "I'm delighted that the car park is proving so popular with more than 72,000 extra vehicles having used the facility in its first year. During the design phase, we paid particular attention to security so it's especially pleasing to see that so many women are using it.
"Parking and riding is an excellent way to avoid city centre congestion and take the stress out of finding a parking space. It's becoming more popular all the time and I would advise anyone who hasn't tried it yet to give it a go, particularly now as the race for Christmas shopping begins."
Mr Maclennan also said he was pleased that the research showed that the SPT logo was being linked with transport improvement in the eyes of the public. He added, "What I also found pleasing about the research is that 46% of people identified SPT with our 'Joining Up Journeys' slogan. That's a great result when you consider other research which has shown that 56% of people identify Nike - which is a huge global brand - with their 'Just Do It' slogan."
ends
Notes to editors
- The Shields Road Car Park survey was carried out by MRUK Research.
- The total sample used was 385.
- Interviews were spread throughout the week (Monday - 55; Tuesday - 60; Wednesday – 70; Thursday – 60; Friday – 60; Saturday – 45; Sunday – 35).
- The 800-space Shields Road multi-storey car park was officially opened on 24 October 2006. The £4.6million project was developed by SPT and Glasgow City Council, with funding from the Scottish Executive.
- In April 2007 the car park received a Park Mark Safer Parking Award.