Online customer survey

Strathclyde Partnership for Transport wants your views.

We are committed to providing excellent levels of service and to continually reviewing these so that they reflect our customers' needs.

Our five core Values are at the heart of everything we do.

By clicking on the link below and completing the online survey, you can play your part in helping us to meet our commitments.

Click here to complete our online customer survey.

Getting things right

If you have received or heard about exceptional customer care from one or more members of SPT staff, please let us know by emailing: compliments@spt.co.uk.

Suggestions for improvement

If you would like to pass on your suggestions or comments, please email us at: suggestions@spt.co.uk

Getting things wrong

If you are not satisfied with our services or any matter related to our service provision, please contact us and we will try to put things right quickly and take action to prevent it from happening again: complaint@spt.co.uk

Fraud reporting

We encourage members of the public who suspect fraud and corruption against SPT to contact the Chief Internal Auditor at: fraudreporting@spt.co.uk

Enquiries

If you have an enquiry relating to any of our services please send it to: enquiry@spt.co.uk

Our website

If you have any comments or suggestions to make about this site, please e-mail us at webcomment@spt.co.uk.

Contact us by post

Write to us at:
SPT
Consort House
12 West George Street
Glasgow
G2 1HN.

Contact us by telephone

Telephone our main switchboard on 0141 332 6811.

Service Standards

For more details about our service standards, click on this link or download our service standards leaflet (pdf format, 1.6Mb, opens a new window).

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