All areas of the bus station and Travel Centre are wheelchair-accessible. In addition, SPT has incorporated a number of measures to help make the bus station as accessible as possible - for example, wayfinding slabs help to guide visually impaired travellers around the bus station and to individual stances.

What facilities are there?

An information point for visually impaired travellers is situated beneath the electronic information monitor in the area underneath the canopy. This information point provides bus departure information in audio-visual format.

REACT is an audio way-finding system, endorsed by the RNIB, with units located throughout the bus station. When activated, it plays an audio alert directing the traveller to various key locations within the bus station including the audio-visual information point and travel centre.

There are audio information points at all stances. These provide departure information for that stance.

How do the systems work?

The information point guides the user through a series of interactive steps, whereby the user presses a series of buttons in order to reach the desired destination. The system then displays the stance number and times of departure for that service. All information and instructions are displayed in large print on screen and in an audio format.

The REACT way-finding system is operated via a low maintenance fob. A small unit - similar in size to a credit card - carried by the traveller, triggers an audio message from one of four beacons located strategically throughout the bus station. When the traveller approaches a beacon, a message is played which directs the user to specific areas within the bus station including the new information point.

The stance audio information point speaks the next departure specific for that stance when the user presses the button.

How do I access the facilities?

Both the information point and audio at stances can be accessed by anyone at any time simply by pressing the appropriate buttons on the terminals.

The REACT system is operated by a fob, which can be borrowed from the travel centre for a returnable £10 deposit or from the Shopmobility Units in the Shopping Centre. Visit the Shopping Centre website for more information on Shopmobility, including locations, opening times and how to register.

Should you be visiting the bus station and require assistance please call ahead to discuss your needs on 0141 333 3762 or fax 01355 261475.

In addition to these facilities there is a Travel Centre located within the bus station staffed by experienced SPT personnel who will be able to assist with your travel enquiries. The Travel Centre is open Monday to Saturday between 08:30 and 17:30. (Open the East Kilbride Travel Centre page.)

Should you have any comments or complaints regarding the bus station please contact the Supervisor in the first instance, who will be able to provide you with the appropriate form if required. Failing this please put your comment or complaint in writing to:

Senior Operations Officer
East Kilbride bus station
7 Olympia Way
East Kilbride
G74 1JT

Posters listing all services departing from the bus station - with associated stance numbers - are displayed at various locations throughout the bus station.

In addition, the Travel Centre has monitor displays - one inside and one outside the building - showing forthcoming departures.

All stances are equipped with electronic displays showing the next few departures.

By road

View a location map of East Kilbride bus station (opens a new window).

Via M8

Leave M8 at Junction 8 and travel south on M73. Leave M73 at junction 1 for Carlisle. Continue south on M74 and exit at junction 5 for East Kilbride, A725. At roundabout take 4th exit for East Kilbride and continue to the next roundabout then take the left lane to East Kilbride (A725). Continue until you reach roundabout and take 2nd exit. At next roundabout take 3rd exit onto Whitemoss Ave then at next roundabout turn left onto Churchill Ave. At the next roundabout the bus station is directly ahead of you.

From the south (Carlisle)

Leave M74 at junction 5 and at roundabout take the first left and carry on to the next roundabout and take the left lane towards East Kilbride, A725. Continue until you reach roundabout and take 2nd exit. At next roundabout take 3rd exit onto Whitemoss Ave then at next roundabout turn left onto Churchill Ave. At the next roundabout the bus station is directly ahead of you.

From the south west

Continue on the M77 north and leave at junction 5 then continue on the A726 for East Kilbride. At the end of the road take the 3rd exit and follow the A726 towards East Kilbride. Continue straight through the next 3 roundabouts and then at the 4th roundabout take the first exit. Continue to the bottom of the road and the bus station is on your left hand side.

Getting here by rail

East Kilbride railway station is approximately 10-15 minutes walk from the bus station. On exiting the railway station turn left onto Torrance Road and then continue into Brouster Hill. At the end of the road turn left into Cornwall Street and then turn right at the Stuart Hotel. The bus station is then directly in front of you.

The bus station is operational 24 hours a day and the facility is manned by SPT staff between 08:30 and 17:30, with a security guard on duty until 20:00.

When in the bus station, we would like to remind passengers not to walk on the operational area for health and safety reasons and to use the two clearly marked crossing points to access the island stances.

Do not leave any luggage unattended. Should you come across any unattended luggage, please report to a member of SPT staff immediately.

SPT operates a no smoking policy and as such smoking is not permitted within the bus station and Travel Centre.

Should the fire alarm sound, please follow directions from SPT staff to the muster point.

The bus station and Travel Centre are covered by 24 hour CCTV monitoring. In addition there are security patrols in operation between 12:00 and 20:00. Enhanced lighting levels help to increase the level of security within the bus station.

The bus station is part of the East Kilbride Safe Town Initiative, working alongside Shopping Centre management in monitoring and reporting vandalism, anti-social behaviour and security concerns.

There is a Help Point facility for emergency use outwith staffed hours located in the area under the canopy. When pressed this will connect you to a security officer and events are recorded for security purposes.

The contact for data protection issues is the data protection officer who can be reached on 0141 333 3575.